Context: This article documents the password recovery process to regain access to your account.
Note: We’ve updated our password and MFA criteria to help strengthen your account security. Please see our Password and MFA Requirements article for more information. Alternatively, please follow the criteria and messages within the portal when creating or updating a password.
- If you have forgotten your password or would like to reset it, go to the login page of the Rest Employer Portal and click 'Forgot Password?'.
- Enter the email associated with your Rest account, then press 'Continue'.
- After pressing continue, you will receive an email with a code sent to the provided email address.
- Enter the code sent to your email into the provided fields to verify your email address.
- After verifying your email, enter your new password and re-type it to confirm your chosen password. Then, click 'Reset Password'.
Note: We have included mandatory criteria to ensure a strong password is used. A green tick will appear as you meet each of these criteria.
Help: The password criteria is subject to change in an effort to strengthen your account security and will be reflected in the Portal when creating or updating a password. Please follow the guidance within the Portal, or refer to our Password and MFA Requirements article for more information.
- Congratulations! You have successfully updated your password and can now proceed to login.